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Orders & Exchanges

Order & Exchange policy:

www.fealdeal.com care your Orders. We want you happy each and every time you buy from us.

Orders / Shopping policy:

Your complete shopping satisfaction is our No.1 priority. We want you happy each and every time you buy from us.

 

  • Your Order will dispatch within 24-48 working hours / 2-3 business days for all D2C & B2B Customers.
  • Maximum shipping time is 48 working hrs. If any customization/stitching in product it will take extra 7 days. Estimated shipping time will 8-10 business days for custom orders to all Domestic & International cusomers.
  • If any reason (like: product damage/ courier office close/ any emergency situation at the time of final dispatch) your order is not shipped will inform you within shipping timeline.
  • We allow you cancel your order anytime until it has been not shipped. Once order Dispatched or moved to shipped, it cannot be cancelled or refund.
  • Delivery time for the products is 5-7 business for within country and 10-15 business days for Out of country. Custom order delivery timeline is 12-15 working days for domestic & 17-22 working days for abroad it may vary depends on country's location.
  • We request you never accept if package is in tampered/torn conditions.
  • To claim about wrong product was delivered, an unboxing video must be provided showing the package received in proper condition but inner content is different.
  • In case of complaints regarding any damage, stain or other reasons, we would require an image of the same for us to examine

Exchange policy:
We do our best to make sure you never need to use this policy. But still for theory purpose here it is: - If an item you ordered from fealdeal.com does not meet your expectations do write to us and we will happily try to assist you.

We are dedicated at fealdeal.com to offer you the best quality in our products. We know that mistakes are sometimes made though, and we are here to help remedy those problems.

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility so,
We accept with 15 days return policy don't worry about Exchange products if:

  • You have received wrong products which is not same as you seen.
  • You got any manufacturing damage/defective.
  • You don't get the same size or colour as you ordered.

Contact us over E-Mail, Call or WhatsApp team will help you.
Make sure with Real images & video before placing your order. (Return will accept only one time).

Here are 3 simple steps to Exchange product.

  1. Report with same video you taken at the time of opening.
    (on email ID: info@fealdeal.com or Call or WhatsApp: +91-9662990964 with your Order ID & valid reason).
  2. After confirmation! Send Back product to us.
  3. Once product will deliver to us you may Exchange your product

Please note always send an E-mail on info@fealdeal.com or, WhatsApp for return & Exchange with your Order ID with unpacking/unboxing videos & images by a valid reason. It will be difficult to us to accept returns without unpacking video.

  • A person who ordered from website www.fealdeal.com, is agreed to our Order & Exchange policy and all the terms & conditions.
  • Please note that if anyone does not follow the policy and harasses our staff, legal action will be taken against him by our advocate.
  • All the legal cases will be the treated in only Surat jurisdiction court.