Your complete shopping satisfaction is our No.1 Priority. We want you happy each and every time you buy from us. However if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation.
We do our best to make sure you never need to use this policy. But still for theory purpose here it is :- If an item you ordered from fealdeal.com does not meet your expectations do write to us and we will happily try to assist you.
We are dedicated at fealdeal.com to offer you the best quality in our products and our services. We know that mistakes are sometimes made though, and we are here to help remedy those problems.
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
We accept Return :-
- You have received wrong products which is not same as in description as you seen.
- You got any manufacturing damage/defective.
- If you don't like the product.
- If the product not as you wish.
- If the product do not ot meet your expectation.
- If you got any damage/defective.
REFUND process :-
- Always open the product infront of camera.
- Do not stitch /or use /or wash the product.
- You must report within 12 hours from when product received.
( on email ID : [email protected] with your Order ID)
- Send us unpacking / unboxing video without any editing.
- Never send back without consulting/confirm us.
- After confirmation! Send Back to us or have to pay courier charge.
- Take a photo while you hand-over to courier boy and reply/send us.
- Wait till return courier not deliver to us maximum 10-15 days.
- Once your product will deliver, product will receive same as send & get valid for refund.
- Team will call within 24 working hrs. & ask for credit account details (Never share your OTP/PIN).
Hurray, Check your notification you have receive CREDIT/REFUND
- Do not accept if Packet is suspicious open/damage
- Always open the product in front of camera
Benifit of Store Credit for next purchase :-
- You will get 100% credit back.
- No need to pay courier charge
- Credit note/ voucher get within 24 hrs form pick-up time.
- No need to share your Bank or credit account details.
Invalid return if :-
- You have not taken video.
- You Stitched the product.
- You worn & wash the product.
- Not reported within 12hrs. when received
- Send back to us without inform/ confirmation.
- Not taken any photo at the time of return pick-up.
Please note always E-mail on [email protected] for return & Refund with your Order ID within 12 hrs with valid unpacking/unboxing videos & images. Without unpacking video return will not accept.