► Can I buy Saree with unstitched blouse?
⇒ Yes, you can go for unstitched blouse by not selecting any options under Made To Measure Blouse. You can however select other Custom Tailoring Options if you wish to.
► Do the shipping charges vary from country to country?
⇒ Yes, for some products, they vary from country to country, Please see carefully our shipping price place an order.
► Can I track the package once you ship it from India?
⇒ Yes, you would receive an email with the Airway Bill number of the courier once it is shipped. You would be able to track it with the respective courier.
► What are your shipping charges for deliveries inside India?
⇒ Delivery inside India is a bit amount i.e. INR120/product/kg in most cases, however if there is a change it can be verified at the shipping policy link below.
► What is the procedure to return a product, If I dont like it?
⇒ Please report the return to us within 24 hours of receiving the product. You may email us or call us and inform us the same.
► Is the shipping charge calculated on weight of the package?
⇒ Yes, the shipping charges are calculated on the number of products&weight in your order. You can view the shipping cost at the time of order.
► Can I pay using 2 different cards for one order?
⇒ It’s not possible to pay using 2 cards for one order.
► My card is declined, What should I do?
⇒ Please recheck if you have given your card details correct. If so, please contact your banks and explain them that you are trying to purchase from an online store. Your banks might block your cards for security issues.
► Can I return a salwar kameez or a lehenga thats stitched to my measurements?
⇒ Sorry, custom stitched products cannot be returned or exchanged.
► I bought a saree with blouse stitched, Can I return it or exchange it?
⇒ Returns would not be accepted for custom made / stitched clothing, including for sarees where the blouse is stitched, readymade stitched sarees or sarees stitched with custom blouse. However we would accept returns if there are any faults from our end.
► Will I get a full refund if I return the product?
⇒ The value of refund, varies from one case to another. It would be under the sole discretion of the operations.
► Are there any charges for refunds, if I return an item?
⇒ There is a admin credit card commission cost of 10percentage of the final order value.We will not refund the shipping charges paid by you while purchasing the item. We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
► Can you deliver to any country in the world?
⇒ Yes, we deliver to almost all countries in the world. Please refer the link below for the costs.
► Can I pay using my Debit card?
⇒ Yes, We accept all major debit cards
► How do I know that you have received my payments?
⇒ You would receive an email confirmation that we have received your payments along with a order number.
► I have transferred money through Western Union, what do I do next?
⇒ Please email us the 10 digit MTCN number along with your temporary reference number. We would generate your order, once we receive the payments from Western Union